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Account Deletion

This English version is provided for convenience. If it differs from the Korean version, the Korean version prevails.

Last updated: February 8, 2026

MediPrep AI (developer: Minhyeok Ko) takes the protection of users' personal information seriously. Users can request deletion of their account and related data at any time. This page explains the account deletion procedure and the scope of data that is deleted.

1. How to Request Account Deletion

You can request account deletion in either of the two ways below.

Method 1: Delete directly in the app (recommended)

  1. Open the MediPrep AI app.
  2. Go to the Profile screen from the bottom tab bar.
  3. Tap the "Delete account" button at the bottom of the screen.
  4. After reading the notice about the data that will be deleted, enter your password to verify your identity. (Users who signed in with a social account re-authenticate with that account.)
  5. Tap the "Delete account" button and the account and all related data are deleted immediately.

Method 2: Request deletion by email

If you cannot access the app, you can request account deletion at the email address below.

  • Email: hopekgh@gmail.com
  • Subject: [Account deletion request] MediPrep AI
  • Information to include in the message: The email address used to sign up, and information to verify your identity

Deletion requests made by email are processed within 7 business days after identity verification.

2. Data That Is Deleted

When an account is deleted, all of the following data is permanently deleted immediately and cannot be recovered.

Data type Details Handling
Account information Email address, name, profile photo, login identifier Deleted immediately
Lecture data Recording files, text transcripts, AI-generated summaries, key terms and exam hints Deleted immediately
Study materials Flashcards, study progress, exam question images Deleted immediately
Chat history Conversations with the AI chatbot Deleted immediately
Group information Group membership, materials shared in groups Deleted immediately
Token and purchase information Token balance, token usage history Deleted immediately
Settings Personal settings, notification settings, app preferences Deleted immediately

3. Data Retained Under Legal Obligations

Under relevant laws, the data below is kept for a certain period after the account is deleted and then destroyed. During the retention period, this data is not used for any purpose other than fulfilling the legal obligation.

Data type Retention period Legal basis
Login records 3 months Protection of Communications Secrets Act
Records of consumer complaints or dispute resolution 3 years Act on the Consumer Protection in Electronic Commerce, etc.
Records of payment and supply of goods 5 years Act on the Consumer Protection in Electronic Commerce, etc.

4. Please Note

  • After an account is deleted you can sign up again with the same email, but deleted data cannot be recovered.
  • Unused tokens disappear when the account is deleted and are not refunded.
  • If you have a subscription through the Apple App Store or Google Play Store, you must cancel the subscription yourself in that store, separately from deleting the account.
  • For users who signed in with a social account (Google, Apple), deleting the MediPrep AI account is separate from the social account itself, which is not affected.

5. Contact

If you have questions about account deletion, please contact us below.

App name: MediPrep AI

Developer: Minhyeok Ko

Phone: 010-7176-3035

Email: hopekgh@gmail.com

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